Contact Tracing – Phone Numbers

Due to the recent dramatic increase in numbers of positive cases in NE Florida, and the exponential numbers of contact tracing investigations that must be performed, “close contacts” of cases may be notified by the individual positive case before they can be reached by Public Health Officials.
PLEASE take immediate action if you are notified that you are a close contact to a positive case or have a positive test result.
You might also be contacted by contact tracers working out of Tallahassee – area code 850 or 833 (see the graphic) – if you are unsure about the call being from FDOH, call the DOH-Nassau main number 875-6100.

COVID call center

• If you have had a sample collected for testing, you should self-quarantine (i.e. sequester yourself from others) until you know your results.

• If you have tested positive for COVID-19, self-isolate (i.e. “lockdown” at home – you should not go out, you should not let non-household members inside with you, and you should not let others get close to you). Public health officials will let you know when you can be released from isolation. Let your close contacts know you have tested positive!

• If you are told you have had close contact with someone who has tested positive for COVID-19, stay quarantined at home for 14 days and monitor your health for symptoms. Getting a negative test result while you are under the 14-day quarantine does not change the length of time you are required to stay sequestered at home.

These instructions must be followed if we are to limit the spread of COVID-19 in our community.

Community members are strongly encouraged to work together to minimize exposure by avoiding crowds and using cloth masks whenever in public indoor spaces.

Free cloth masks are available throughout Nassau County – Organizations can get quantities from the Nassau EOC and places like the Chamber of Commerce and City Police Department have packets of 5 washable cloth masks to hand out to individuals.