Damage Self Report

Nassau County Emergency Management has created a way for residents to rapidly document and report damage or debris resulting from hazards such as flood water, high winds, fire, and even afternoon thunder storms.  Is your road flooded?  A tree blown down?  Have you had standing water in your yard for days?  Crisis Track allows you to send photos to us with a description and location.  A copy of the report is also sent to Public Works so they can start working on cleanup or repairs to public roads, culverts, and ditches.

To report severe weather impacts, click this link – https://www.crisistrack.com/public/nassauFL/request.html

It will take you to a page where you can enter the type of damage (residential, commercial, debris clearance, or public facility). There will also be a place to enter the address, zip code, a description of the damage, and photos you may have taken.  If you are reporting damage to your personal property, it will ask if the structure is a residence or business and if you have insurance (important after a declared disaster).

Why report severe weather damage?

  1. Trees, branches, or powerlines in roadways are dangerous.  A rapid report may save lives – if life safety is an immediate issue, please call 9-1-1 before using our Crisis Track reporting system.
  2. Following an disaster like a tropical cyclone, citizen-reports of damage to roadways and structures helps us obtain a full picture of the impacts and lets us know where to direct resources.
  3. Reporting post-disaster damage and debris gives the county a better chance at receiving federal assistance to help the community recover.
  4. Even after severe weather that does not warrant a declared emergency, these reports are important for historical data.  The information helps the National Weather Service verify and categorize the storms, tornadoes, lightning, and hail indicated by radar.  It also helps the county focus mitigation efforts to reduce problems such as frequent nuisance flooding in neighborhoods.